Leading expert in chargeback prevention

Who, what, how, when, why interview

World's leading expert in chargeback prevention

WHO IS SHE?

Monica Eaton-Cardone, COO & Co-Founder of Chargebacks911

WHAT DID SHE DO?

She is the world's leading expert in chargeback prevention, financial fraud and eCommerce payments security, as well as the co-founder, owner and COO of Chargebacks911 (https://chargebacks911.com/), a cybersecurity company that's helped its clients recover well over $1 billion in disputed revenue.

HOW DID SHE DO IT? 

About 10 years ago, Monica was selling products online while raising her two young girls.  That's when she was victimized by cyber thieves, and learned firsthand the horrors of chargeback fraud.  She nearly lost everything... but instead of backing down, she decided to fight back: Working with the banks, she "reverse-engineered" the methodology of the cyber thieves, and developed new strategies to identify fraud threats, protect honest merchants, and recover lost revenue from the cyber-shoplifters.  She was so successful, the banks then asked her to work with other fraud-victims.  Soon, word spread throughout the industry -- and Monica Eaton-Cardone became the most sought-after cyber security expert for online merchants worldwide.  The company she co-founded, Chargebacks911, now represents clients in 87 countries, safeguarding over 200 million online transactions each month.

WHEN DID SHE START THIS COMPANY?

2011

WHY IS SHE INNOVATING WITH THIS PRODUCT OR SERVICE?

To protect the online economy from cyber fraud; prevent online merchants from being        defrauded; and to keep prices low for consumers by eliminating the "hidden tax" of fraud, which inflates the cost-of-business for merchants -- as well as the price-tag for consumers.

WHERE :

Headquartered in Tampa Bay, FL -- Offices in Europe, North America & Asia

INDUSTRY: Cyber security

SOCIAL MEDIA :

https://www.facebook.com/monica.e.cardone

https://www.linkedin.com/in/monicaeatoncardone

@Monica_Eaton